PARENT ACCESS to STUDENT MEAL ACCOUNT(S)

All families participating in the district’s meal service program must set up an account with the district’s point of sale software, LINQ Connect, to pay online for Meals and A la carte purchases, monitor meal account transactions, and receive low-balance notifications.

*Parent(s) must have a LINQ Connect account with their student/staff meal accounts linked to the Linq dashboard to receive a Low balance notification. Only ONE low balance notification will be sent when your student/staff meal account balance falls below the notification threshold (default +$5.00) Notification trigger will reset once payment is made and balance is above the threshold) 

HOW TO REGISTER

1. Sign Up

Sign up at linqconnect.com (Use Safari or Chrome)
Or download LINQ Connect from the Apple Store or Google Play. Click on REGISTER OR SIGN UP TODAY!

2. Confirm Email

Confirm your email address by clicking on the email verification link sent to your email address. Sometimes the email gets sent to your ‘Junk’ or ‘Spam’ folder.

If you don’t receive a confirmation email, please Contact LINQ Connect helpdesk at 1-844-467-4700.

3. Sign in

Now you can sign in at linqconnect.com or the LINQ Connect App using your email and password.

4. Link Meal Accounts

Now link student and/or staff meal accounts to your LINQ Connect Dashboard.

Click the ‘+’ in the 'Linked Accounts' section of dashboard. In app- click 3 vertical dots then "Link Person"

Choose ‘Student’ or ‘Staff’ and enter required information. (Student meal accounts are available to be added in LINQ Connect within 24 hours of enrolling in school district. Staff meal accounts are created by Food & Nutrition upon staff member request by calling 239-4062)

ACCOUNT ACCESS

Families can make payments through the LINQ Connect website Portal or through LINQ Connect's mobile app.

Once meal accounts are linked to LINQ Dashboard, they will show on the right side of the screen.

Make new payment or Transfer funds

Click on the hamburger in upper left corner of Dashboard; Select Meal Account options are:

• Add to Balance

• • Enter Payment Amount(s) to one account or all accounts. 

• • • Click on 'Add to Cart' button.
      
      

• • • Go to Shopping cart at top right of screen.
      
      

• • • Verify payments then Click on "Go to Checkout" button.
      
      
    • Enter/Verify billing address of Credit Card
      
      

• • • Enter/Verify payment method (Visa, MC, or Discover) or e-check

• Auto Pay- auto pay payments will not start until triggered by selected balance or selected payment day.

• • Click 'Add Auto Pay' button.
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  • Enter Amount to pay and select student(s)- if you want to add different amounts to different students complete the process and repeat the 2nd/3rd student amounts. Also consider an amount that will last a while based on your student's eating habits.
•  
  • Enter Frequency- we suggest using "when below balance" so that the balance stays positive, but you are not adding extra funds that the student is not using. Please consider $10 or above for trigger amount.
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  • Click on 'Save Auto Pay'
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  • Click on 'I agree' button on the Confirmation page.

Transfer Funds- enter funds to transfer between accounts.

Payment Reminder- set the balance amount that will trigger an email reminder.

*When making an online payment, the system will require a minimum and maximum payment. If you have multiple students and only want to make a payment to one student, then leave other amounts blank. A processing fee will be charged for the Total Credit Card payment transaction. The processing fee will be shown prior to processing your transaction.